[feat]: Update SAI and E&R docs for new pricing strategy (NR-556570) by sujitnewrelic · Pull Request #23849 · newrelic/docs-website

sujitnewrelic · 2026-04-26T12:17:50Z

Key Changes

New documentation files updated: 6 files across SAI and E&R sections
SAI getting-started: src/content/docs/service-architecture-intelligence/getting-started.mdx
Scorecards: src/content/docs/service-architecture-intelligence/scorecards/getting-started.mdx
Catalogs: src/content/docs/service-architecture-intelligence/catalogs/catalogs.mdx
Maps: src/content/docs/service-architecture-intelligence/maps/advanced-maps.mdx
E&R via NRQL: src/content/docs/nrql/get-started/query-entities-and-relationships-via-nrql.mdx
E&R via NRQL examples: src/content/docs/nrql/nrql-examples/query-entities-via-nrql.mdx

Changes made

Introduced Service Architecture Intelligence as New Relic's Internal Developer Portal (IDP) in the main getting-started page
Added IDP-related SEO tags (internal developer portal, IDP, New Relic IDP, developer portal, platform engineering, engineering portal)
Removed all references to Advanced Compute as a requirement across SAI and E&R docs
Removed all instructions to enable products via Feature Control Management
Added dedicated Availability sections to Scorecards, Catalogs, and Maps docs, clearly stating availability for Full platform users on both Data + User and Data + Core Compute pricing models
Applied <DNT> tags consistently to user types, product names, and pricing model names

Jira ticket

NR-556570

🤖 Generated with Claude Code

Daily merge/04 14 26/night

Daily merge night 15 04 26

Daily merge/04 16 26/night

Daily merge/04 16 26/whatsnewid

Daily merge/04 17 26/night

Daily release/04 20 26 evening

Daily release/04 21 26 evening

Daily release/04 22 26 evening

Daily release/04 23 26 evening

Daily release 04-24-26 evening

- Remove all Advanced Compute requirements from SAI and E&R docs - Remove Feature Control Management enablement instructions - Identify Service Architecture Intelligence as New Relic's Internal Developer Portal (IDP) - Add IDP-related SEO tags to SAI getting-started page - Add Availability sections to Scorecards, Catalogs, and Maps docs - State availability for Full platform users on both Data + User and Data + Core Compute models - Update E&R via NRQL docs to remove Advanced Compute dependency - Apply DNT tags consistently to user types, product names, and pricing model names Co-Authored-By: Claude <noreply@anthropic.com>

github-actions · 2026-04-26T12:17:58Z

Hi @sujitnewrelic 👋

Thanks for your pull request! Your PR is in a queue, and a writer will take a look soon. We generally publish small edits within one business day, and larger edits within three days.

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sujitnewrelic · 2026-04-26T12:19:51Z

netlify build

github-actions · 2026-04-26T12:20:04Z

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Teams and other SAI features no longer require activation via Feature Control Manager, so remove Teams as an example of an org-scoped feature from the FCM documentation. Co-Authored-By: Claude <noreply@anthropic.com>

sujitnewrelic · 2026-04-26T17:17:53Z

netlify build

Add that Core and Basic users continue with the old maps experience, and that Full platform users can switch back to the old map experience via the 'Switch back for now' button. Co-Authored-By: Claude <noreply@anthropic.com>

sujitnewrelic · 2026-04-26T17:27:11Z

netlify build

Daily merge 04 27 26 night

Final merge

- Add Availability section to Teams doc stating Full platform user access - Update Catalogs availability to state it is automatically enabled for Full platform users - Remove outdated manual 'Try It Now' enable procedure from Catalogs Co-Authored-By: Claude <noreply@anthropic.com>

sujitnewrelic · 2026-04-28T07:34:01Z

netlify build

- Link 'repository' text to GitHub Cloud Integration doc in catalogs.mdx (two occurrences) - Update pricing table: E&R via NRQL, Scorecards, Teams now ✅ across all three plan columns - Add Catalogs and Maps rows to pricing table with ✅ across all three plan columns Co-Authored-By: Claude <noreply@anthropic.com>

sujitnewrelic · 2026-04-28T08:50:10Z

@copilot resolve the merge conflicts in this pull request

…er-pricing-docs Co-authored-by: sujitnewrelic <185027713+sujitnewrelic@users.noreply.github.com>

Copilot · 2026-04-28T08:53:31Z

@copilot resolve the merge conflicts in this pull request

Merge conflicts resolved in commit 30bbb7c. The branch is now up to date with main — no conflicts were found during the merge.

CLAassistant · 2026-04-28T08:53:49Z

Thank you for your submission! We really appreciate it. Like many open source projects, we ask that you all sign our Contributor License Agreement before we can accept your contribution.
9 out of 10 committers have signed the CLA.

✅ adutta-newrelic
✅ cbehera-newrelic
✅ PallaviWrite
✅ hunterbeezley
✅ newrelic-mobile-agents-bot
✅ sujitnewrelic
✅ abhavanam-blip
✅ tejaswaroop-nr
✅ ndesai-newrelic
❌ Copilot
_{You have signed the CLA already but the status is still pending? Let us recheck it.}

…unt" → "organization" An organization can have multiple accounts, so the previous phrasing was ambiguous and potentially misleading. Updated to refer to the organization directly. Note: Non-English translations (es, pt, fr, jp, kr) were updated using LLM translation and should be reviewed for accuracy before merging. Co-Authored-By: Claude <noreply@anthropic.com>

Translation files are auto-generated; only the English source should be changed.

… docs [NR-551162]

Reorganized the Teams documentation from 2 pages into 3 pages: - Enhanced intro to emphasize ownership as the primary use case and its importance during incidents - Merged the "Represent your organizational structure" (hierarchy) section into the ownership section near the top, since it's all related to team ownership and structure - Clearly separated "Ownership and organizational context" from "The Team Hub" as two distinct use cases - Fixed broken #customize-ui anchor to point to the new manage-teams customization section - Updated DocTiles to link to both manage-teams and the new ownership page - Removed ownership configuration sections (automated and manual) — moved to the new dedicated ownership page - Added new "Customize the Team Hub" section documenting widget management: Edit layout, Manage widgets, rearrange, resize, Reset layout to default - Added placeholder sections for defining team managers and hierarchy automations - Updated metaDescription and DocTiles to reflect the new page scope - Net reduction of ~80 lines; page now focuses on creation, hierarchy, and Team Hub configuration - Dedicated page for entity ownership configuration - Contains the automated tag-based ownership content (moved from manage-teams) - Contains the manual ownership assignment methods (moved from manage-teams) - Includes DocTiles linking back to manage-teams and NerdGraph API - Added team-ownership.mdx to service-architecture-intelligence.yml nav TODO comments have been added in the code for the following content gaps identified during our 2025-03-25 discussion: 1. Manager visibility (teams.mdx) — How users can see who manages a team at each level in the hierarchy view 2. How to define a manager (manage-teams.mdx) — Steps to set a manager for a team 3. Hierarchy automations (manage-teams.mdx) — Background automations for hierarchies that aren't currently documented 4. Team Hub customization screenshots (manage-teams.mdx) — Screenshots for the new customization section Additionally, we need Mafalda's help with: 5. Identifying if any new or existing Teams features are not yet covered in the documentation 6. Identifying which new screenshots are needed for the new and updated sections https://new-relic.atlassian.net/browse/NR-538048

teams.mdx: - Add "Identify leadership at a glance" hierarchy bullet - Remove "is a separate use case from ownership" from Team Hub intro - Add Development & Productivity Metrics to Team Hub overview list - Add hierarchy screenshot (Teams-Hierarchies-Managers.webp) - Add Catalogs note to All Entities collapser manage-teams.mdx: - Add GitHub Cloud integration link to Create from GitHub section - Fill in Define a team manager section with steps - Fill in Hierarchy automations section - Expand Customize hierarchy levels with renaming and global details - Add custom levels screenshot (Teams-CustomLevels.webp) - Add widget selector screenshot (TeamsHub-WidgetSelector.webp) - Update widget bullet to clarify select/deselect behavior Screenshots: - Update 12 existing screenshots to latest UI screens - Add 3 new screenshots

sujitnewrelic · 2026-04-28T09:03:46Z

@copilot, sign the CLA

For users who still see All Entities as default, added instruction to go to All Entities and click Try It Now to switch to Catalogs. Co-Authored-By: Claude <noreply@anthropic.com>

Copilot · 2026-04-28T09:04:59Z

@copilot, sign the CLA

As an AI assistant, I'm unable to sign the CLA. The CLA needs to be signed by the human author/contributor of this PR. Please follow the link provided by the CLA bot in the PR to complete the signing process.

…rm users Co-Authored-By: Claude <noreply@anthropic.com>

sujitnewrelic · 2026-04-28T09:58:53Z

Changes are migrated to #23870

PallaviWrite and others added 11 commits April 14, 2026 21:30

Merge pull request #23732 from newrelic/Daily-merge/04-14-26/night

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Daily merge/04 14 26/night

Merge pull request #23747 from newrelic/daily-merge-night-15-04-26

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Daily merge night 15 04 26

Merge pull request #23763 from newrelic/Daily-merge/04-16-26/night

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Daily merge/04 16 26/night

Merge pull request #23766 from newrelic/Daily-merge/04-16-26/whatsnewid

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Daily merge/04 16 26/whatsnewid

Merge pull request #23775 from newrelic/Daily-merge/04-17-26/night

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Daily merge/04 17 26/night

Merge pull request #23785 from newrelic/daily-release/04-20-26-evening

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Daily release/04 20 26 evening

Merge pull request #23792 from newrelic/daily-release/04-21-26-evening

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Daily release/04 21 26 evening

Merge pull request #23806 from newrelic/daily-release/04-22-26-evening

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Daily release/04 22 26 evening

Merge pull request #23825 from newrelic/daily-release/04-23-26-evening

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Daily release/04 23 26 evening

Merge pull request #23842 from newrelic/daily-release/04-24-26-evening

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Daily release 04-24-26 evening

sujitnewrelic self-assigned this Apr 26, 2026

sujitnewrelic added content requests related to docs site content from_tw Identifies issues/PRs from Tech Docs writers labels Apr 26, 2026

Remove SAI feature examples from Feature Control Manager doc

82e7f1b

Teams and other SAI features no longer require activation via Feature Control Manager, so remove Teams as an example of an org-scoped feature from the FCM documentation. Co-Authored-By: Claude <noreply@anthropic.com>

Update Maps availability section with old maps fallback info

dc6a9ff

Add that Core and Basic users continue with the old maps experience, and that Full platform users can switch back to the old map experience via the 'Switch back for now' button. Co-Authored-By: Claude <noreply@anthropic.com>

sujitnewrelic and others added 4 commits April 26, 2026 23:19

Update catalogs.mdx

82dd4cb

Merge pull request #23858 from newrelic/daily-merge-04-27-26-night

710afe1

Daily merge 04 27 26 night

Merge pull request #23861 from newrelic/final-merge

57a198a

Final merge

Copilot started work on behalf of sujitnewrelic April 28, 2026 08:50 View session

Merge remote-tracking branch 'origin/main' into NR-556570-update-sai-…

30bbb7c

…er-pricing-docs Co-authored-by: sujitnewrelic <185027713+sujitnewrelic@users.noreply.github.com>

Copilot finished work on behalf of sujitnewrelic April 28, 2026 08:55

newrelic-mobile-agents-bot and others added 17 commits April 28, 2026 14:26

chore(react-native agent): add release notes v1.8.2

bf0834a

Revert i18n translation files per reviewer request

b4de8cb

Translation files are auto-generated; only the English source should be changed.

fix: add iam.managed.allowedPolicyMembers guidance to GCP integration…

73baff1

… docs [NR-551162]

chore:android release notes

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Update android-772.mdx

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chore(cordova agent): add release notes v7.1.2

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chore(unity agent): add release notes v1.5.1

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chore(capacitor agent): add release notes v1.6.3

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Re-trigger CI checks

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Update manage-teams.mdx

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Update manage-teams.mdx

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Update manage-teams.mdx

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Update manage-teams.mdx

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Update manage-teams.mdx

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Copilot started work on behalf of sujitnewrelic April 28, 2026 09:03 View session

Add Try It Now instruction to Catalogs availability section

1d1ca5f

For users who still see All Entities as default, added instruction to go to All Entities and click Try It Now to switch to Catalogs. Co-Authored-By: Claude <noreply@anthropic.com>

Copilot finished work on behalf of sujitnewrelic April 28, 2026 09:06

sujitnewrelic and others added 2 commits April 28, 2026 14:41

Update Catalogs availability: merge switch statements for Full platfo…

2f5507d

…rm users Co-Authored-By: Claude <noreply@anthropic.com>

Merge branch 'develop' into NR-556570-update-sai-er-pricing-docs

48de597

sujitnewrelic closed this Apr 28, 2026

sujitnewrelic deleted the NR-556570-update-sai-er-pricing-docs branch April 28, 2026 09:59

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[feat]: Update SAI and E&R docs for new pricing strategy (NR-556570)#23849

[feat]: Update SAI and E&R docs for new pricing strategy (NR-556570)#23849
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