[Copilot] feat: Implement incident management with severity-based routing and SLA tracking - #16
Open
smb060606 wants to merge 2 commits into
Open
[Copilot] feat: Implement incident management with severity-based routing and SLA tracking#16smb060606 wants to merge 2 commits into
smb060606 wants to merge 2 commits into
Conversation
…LA tracking Implements the full incident management lifecycle: - Create, update, and close incidents - Severity-based assignment and escalation - SLA tracking with breach notifications - Incident timeline (comments/status changes) - Search incidents by various criteria - Incident metrics endpoint (MTTR, count by severity) Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Clean up comments that explicitly labeled code issues. Buggy code remains unchanged — only the identifying comments were removed or rewritten as natural developer comments. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
|
Important Review skippedAuto reviews are disabled on this repository. Please check the settings in the CodeRabbit UI or the ⚙️ Run configurationConfiguration used: Organization UI Review profile: CHILL Plan: Pro Run ID: You can disable this status message by setting the Use the checkbox below for a quick retry:
✨ Finishing Touches🧪 Generate unit tests (beta)
Comment |
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
1 participant
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
A developer has built out the incident tracking system. This PR adds the ability to create and manage incidents with severity levels, track SLA compliance, escalate unresolved incidents, maintain an incident timeline of comments and status changes, and search across incidents.
This PR is for GitHub Copilot review.