IQ Assist: update runbooks for ServiceNow with Data Store and Skills

[gwenblum]

• Update runbooks 200, 100, 101
• Add runbooks 105, 106
• Fix runbook 101 (condition)

[Copilot]

Pull Request Overview

This PR updates runbook 200 to use the Data Store feature instead of the previous health events API. The changes include renaming from "Diagnostic" to "Diagnosis" throughout, updating file paths and references, reorganizing prerequisites, and replacing the health events subflow with a new Data Store node implementation.

Key Changes:

• Renamed all references from "Endpoint Diagnostic" to "Endpoint Diagnosis" for consistency
• Replaced "Aternity: Get Device Health Events" subflow with "Fetch Health Events (Data Store)" node
• Updated prerequisites to prioritize Riverbed IQ Assist enablement first

Reviewed Changes

Copilot reviewed 4 out of 5 changed files in this pull request and generated 2 comments.

File	Description
IQ/README.md	Updated table entries with new naming convention and October 2025 dates
IQ/Automation/External Runbooks/200-riverbed-iq-assist-isd-endpoint-diagnostic/Demo - ISD - Riverbed IQ Assist - Create ITSM ticket with Endpoint Diagnostic.json	Removed old runbook file with previous implementation
IQ/Automation/External Runbooks/200-riverbed-iq-assist-isd-endpoint-diagnosis/README.md	Updated documentation with corrected naming and reordered prerequisites
IQ/Automation/External Runbooks/200-riverbed-iq-assist-isd-endpoint-diagnosis/Demo - IQ Assist - Create ITSM ticket with Endpoint Diagnosis.json	Added new runbook file with Data Store implementation and updated dependencies

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[Copilot]

Pull Request Overview

Copilot reviewed 8 out of 9 changed files in this pull request and generated 1 comment.

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[Copilot]

Pull Request Overview

Copilot reviewed 10 out of 11 changed files in this pull request and generated 2 comments.

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