IQ Assist for ServiceNow update 101,105,106

[gwenblum]

• Add 101 Custom Field setup
• Update runbooks 101 / 105 / 106

[Copilot]

Pull Request Overview

This PR updates three ServiceNow runbook configurations (101, 105, 106) to support custom field retrieval and upgrades the ServiceNow integration dependency from version 2.0.2 to 3.0.0. It also introduces a new custom field-based runbook variant for identifying user endpoints.

Key changes:

• Addition of new runbook (101) for diagnosing user endpoints from custom Incident fields
• Upgrade of ServiceNow: Get Incident Details integration to version 3.0.0
• Addition of Custom_Fields parameter to ServiceNow integration calls
• Documentation updates describing CI setup and custom field setup options

Reviewed Changes

Copilot reviewed 4 out of 4 changed files in this pull request and generated 2 comments.

File	Description
Riverbed IQ Assist for ServiceNow - Incident - Find Caller Endpoint.json	Updated ServiceNow integration version, added Custom_Fields input parameter, disabled debug mode, and updated version metadata
Riverbed IQ Assist for ServiceNow - Incident - Caller Endpoint Diagnostic.json	Updated ServiceNow integration version, added Custom_Fields input parameter, disabled debug mode, and updated version metadata
Riverbed IQ Assist for ServiceNow - Incident - Diagnose User Endpoint from Incident Custom Field.json	New runbook file for custom field-based endpoint diagnosis with complete node configuration and dependencies
README.md	Enhanced documentation with separate setup sections for CI-based and Custom Field-based configurations

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[gwenblum]

+1