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nerda-codes merged 1 commit into from
Feb 5, 2026
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docs(em): update faq #6160

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5 changes: 5 additions & 0 deletions pages/elastic-metal/faq.mdx
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Expand Up @@ -67,6 +67,11 @@ If you need a powerful server on a frequent and continual basis, you may find th

### What is the loyalty reward, and how do I use it?

<Message type="important">
The loyalty reward voucher, which offsets commitment fees, will be discontinued for new subscriptions starting **April 1, 2026**, with the launch of our new Commitment Plans.
This change applies only to new subscriptions — existing ones will continue to benefit from the voucher under their current terms.
</Message>

The loyalty reward is a cloud service voucher in the sum of the commitment fees paid at the time of your Elastic Metal server purchase.

You are entitled to it if you have a monthly Elastic Metal server that is up and running for 12 consecutive months without termination. You have the right to one voucher per physical server, which can be used for all Scaleway Cloud products, except Elastic Metal servers and their associated options.
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