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Hi @jayoub, as requested, this PR adds the initial documentation for our new Action Destination: Collab Travel CRM. We have verified the implementation using the private testing link, including authentication and event mappings. Let me know if any further adjustments are needed!

This adds the initial documentation for the Collab Travel CRM Segment Action destination. It covers the setup process, supported methods (Identify and Track), and the required API Key configuration.

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This adds the initial documentation for the Collab Travel CRM Segment Action destination. It covers the setup process, supported methods (Identify and Track), and the required API Key configuration.
@odyssey2122 odyssey2122 requested a review from a team as a code owner January 12, 2026 14:07
@odyssey2122 odyssey2122 requested a review from sade-wusi January 12, 2026 14:07
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@joe-ayoub-segment
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Hi @odyssey2122 the ID is 695cddba47257c593da2bd68

@sade-wusi
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Hi @odyssey2122 We have a PR in review in our internal repo to publish these docs soon.

To clarify, there should only be documentation for one Actions destination and not also a destination built on the Classic framework?

Hi @jayoub and @sade-wusi,

Thank you for the update!

Regarding the ID: I have updated the documentation's front matter to use the ID Joe provided (695cddba47257c593da2bd68).
@odyssey2122
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Hi @jayoub and @sade-wusi,

Thank you for the update!

Regarding the ID: I have updated the documentation's front matter to use the ID Joe provided (695cddba47257c593da2bd68).

Regarding the Destination: To clarify, we only have this one Actions-based destination. We do not have a legacy destination on the Classic framework.

Let me know if there's anything else needed to move this to the finish line!

@joe-ayoub-segment
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That's correct @odyssey2122 there is no Classic Destination.

@sade-wusi
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@odyssey2122 Thanks for getting back to us! The docs are live at: twilio.com/docs/segment/connections/destinations/catalog/collab-travel-crm

@sade-wusi sade-wusi closed this Jan 14, 2026
@odyssey2122
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odyssey2122 commented Jan 14, 2026 via email

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3 participants