I build automation systems and AI-powered tooling for enterprise IT teams. Currently at Resolve Systems in the Bay Area, where I work across platform product management, workflow engineering, and content architecture.

Most of my day involves making complex IT processes run without human intervention. That means designing workflows in Resolve, writing Groovy and PowerShell scripts that talk to APIs, and figuring out where AI can replace a decision tree.

Lately I've been deep into:

• AI-powered resume screening with a Claude API pipeline (Haiku pre-filter → Opus deep eval → HTML report)
• Microsoft Graph automation for Entra ID / Azure AD user operations
• Playwright end-to-end testing for workflow validation
• A GitHub migration for Resolve's automation activity library

Automation & Scripting — Resolve Action Pro, Groovy, PowerShell, Python, C#, Ansible
Cloud & Identity — Azure, Entra ID, Microsoft Graph API, AWS Secrets Manager, CyberArk
Data & Monitoring — PostgreSQL, MSSQL, Grafana, Amplitude, Tableau
Dev & CI/CD — GitHub, Jenkins, Docker, Playwright
ITSM & PM — ServiceNow, Jira, Confluence, Salesforce

My path into product came through engineering. I spent years building automation systems before moving into defining what gets built, which means I can read a stack trace and write a user story in the same hour. Before Resolve, I was a team lead and automation engineer at Softenger India, building out enterprise automation workflows and integrations at scale.

MBA from CSU Chico (Enterprise Information Systems). B.E. in IT from Savitribai Phule Pune University.

• enterprise-incident-auto-router — Polls ServiceNow for unassigned incidents, classifies them with keyword + ML routing, auto-assigns via REST API. PostgreSQL audit log.
• workflow-execution-tracer — Instruments distributed workflow executions, measures latency, detects bottlenecks, alerts via Slack, visualizes in Grafana.
• powershell-credential-vault-checker — Audits Azure Key Vault, Windows Credential Manager, CyberArk, AWS Secrets Manager, and BeyondTrust. Severity-ranked output with CSV/JSON export.
• rabbitmq-event-monitor — Real-time RabbitMQ queue health monitor with dead-letter queue alerting via Slack.

📍 California, USA   |   💼 LinkedIn