[59370] ALARM: "FrontEnd Alerts" in US East (Ohio) - #5
Open
siddhirlpl wants to merge 1 commit into
Open
Conversation
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
Automated fix for Freshservice ticket 59370.
Confidence: 0.95
Reproduction: confirmed
Ticket: https://serviceone.freshservice.com/helpdesk/tickets/59370
OpsGenie alert: be82bbc0-dbfa-487d-870c-b9dddb5400f3-1783269253931
Investigation summary
Investigation Summary for Application Error Alert
Alert Details:
• ID: be82bbc0-dbfa-487d-870c-b9dddb5400f3-1783269253931
• Alias: US East (Ohio) - FrontEnd Alerts
• Status: open
• Created At: 2026-07-05T16:34:13.931Z
• Source: CloudWatch
• Priority: P3
• Alert type: Application Error
• Service: QuotesApp frontend
• Evidence source: Prefetched CloudWatch log from /frontend/quotes-app
• 2-minute pre-alert evidence window: 2026-07-05T16:32:13.931Z to 2026-07-05T16:34:13.931Z
What failed exactly
• The frontend click handler failed when calling
toUpperCase()on a non-string value.• Exact error:
r.toUpperCase is not a functionWhy it failed, with exact log evidence
• At 2026-07-05T16:33:03.206000+00:00, the frontend logged:
{"level":"ERROR","source":"frontend","message":"r.toUpperCase is not a function", ... ,"route":"/"}• The stack trace shows the failure occurred in
onClickon the QuotesApp static bundle:TypeError: r.toUpperCase is not a function at onClick (https://qotd.rlcatalyst.com/static/js/main.2faff39b.js:102:21485)• This indicates the UI received an unexpected value type and attempted to treat it as a string.
Impact scope
• Impact is limited to the QuotesApp frontend route
/.• Users interacting with the affected click path may see failed UI behavior or inability to complete the action tied to the quote rendering/click event.
• No evidence in the provided log suggests an infrastructure outage; this is an application-level runtime type error.
ELK / log evidence
• No ELK search was performed because the alert payload explicitly supplied the primary application error log from CloudWatch and instructed not to search unrelated ELK indexes for this alert.
• The provided evidence is sufficient to identify the faulting code path and error type.
Conclusion
• Root cause is a frontend JavaScript type mismatch: the code calls
toUpperCase()on a value that is not a string.• The failure appears to be in the QuotesAp
Confirmed root cause
In createPost (src/App.js), localStorage.setItem called updatedPosts.toUpperCase() on a posts array; arrays have no toUpperCase method, causing TypeError on Create Post click.
Reproduction steps
Evidence
Click handler threw TypeError: alertMessages=["Error: updatedPosts.toUpperCase is not a function"]; reproduced=true; route=/; source=src/App.js:46 updatedPosts.toUpperCase()
Files changed
Verification
Fix summary
Removed the erroneous .toUpperCase() call in createPost so posts are persisted with JSON.stringify(updatedPosts), matching deletePost. Create Post now saves to localStorage without throwing, verified by the RTL reproduction script, npm test, and production build.
Remaining risks