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🌐 Documentation Language Selection

English (Current Branch - main): You're reading the English version. All documentation here is in English.

中文 (Traditional Chinese): Switch to i18n/zh-TW branch for complete Traditional Chinese documentation including README, glossary, and guidance.


Multi-Platform E-Commerce Order Management System — Architecture Documentation

This repository contains comprehensive architecture documentation for a modern multi-platform order management system (OMS) designed to integrate with major e-commerce platforms globally.

Purpose: This is a knowledge repository containing architectural patterns, API integration guides, system design principles, and operational documentation. No production code is stored here.


Quick Navigation by Role

👔 For Investors & Business Stakeholders

📂 0-FOR-INVESTORS

  • Business case and market opportunity
  • ROI projections and competitive analysis
  • Platform integrations roadmap
  • Customer testimonials and case studies

Read time: 20-30 minutes

🏗️ For System Architects & Tech Leads

📂 1-FOR-ARCHITECTS

  • System architecture overview (C4 model diagrams)
  • Microservices decomposition strategy
  • Data flow and integration patterns
  • Technology stack rationale
  • Scalability and reliability strategies
  • Security architecture and data protection

Read time: 40-60 minutes

👨‍💻 For Engineers & Implementation Teams

📂 2-FOR-ENGINEERS

  • API specifications and examples
  • Database schema documentation
  • Deployment and operations guides
  • Development setup and local environment
  • Testing strategies (unit, integration, e2e)
  • Troubleshooting and debug guides
  • Code examples and patterns

Read time: 60-90 minutes (reference material)

🔌 Platform-Specific Integration Guides

📂 PLATFORM-APIS

Individual platform integration guides for:

  • Shopee — Southeast Asia's largest platform
  • Momo — Vietnam payment and commerce leader
  • Yahoo — Japan's major commerce platform
  • Cyberbiz — Taiwan-focused SaaS platform
  • PChome — Taiwan's largest e-commerce platform
  • Shopify — Global independent commerce platform
  • Shopline — Asia-Pacific SaaS commerce platform

Each platform folder contains:

  • API authentication and authorization
  • Order synchronization workflows
  • Product catalog management
  • Payment and fulfillment integration
  • Webhook configuration
  • Rate limits and best practices
  • Common error codes and solutions

Read time per platform: 15-20 minutes

🤝 Collaboration & Contribution Guide

📂 4-COLLABORATION-GUIDE

  • Contributing to this documentation
  • Documentation standards and templates
  • Maintaining consistency across roles
  • Review process and approval workflow
  • Versioning and changelog practices

Read time: 10-15 minutes


Complete Document Structure

doc-oms/
├── README.md                          ← You are here
├── claude.md                          ← AI assistant guide
├── .gitignore
│
├── 0-FOR-INVESTORS/                   Business & opportunity docs
│   ├── README.md                      Start here
│   ├── business-case.md               Value proposition
│   ├── market-analysis.md             Competitive landscape
│   ├── roadmap.md                     Platform integration timeline
│   └── case-studies.md                Customer success stories
│
├── 1-FOR-ARCHITECTS/                  System design & patterns
│   ├── README.md                      Start here
│   ├── architecture-overview.md       C4 diagrams & components
│   ├── microservices.md               Service decomposition
│   ├── data-model.md                  Entity relationships
│   ├── integration-patterns.md        Order sync, webhooks, etc.
│   ├── security-architecture.md       Auth, encryption, compliance
│   ├── scalability.md                 Load handling & optimization
│   └── technology-decisions.md        Stack rationale (PostgreSQL, Kafka, etc.)
│
├── 2-FOR-ENGINEERS/                   Implementation details
│   ├── README.md                      Start here
│   ├── api-reference.md               REST/GraphQL endpoints
│   ├── database-schema.md             Tables, indexes, migrations
│   ├── setup-local-dev.md             Development environment
│   ├── deployment-guide.md            Docker, K8s, CI/CD
│   ├── testing-strategy.md            Unit, integration, e2e tests
│   ├── code-examples.md               Common patterns & snippets
│   ├── troubleshooting.md             Debug guides & solutions
│   └── monitoring.md                  Observability & alerting
│
├── PLATFORM-APIS/                     Platform integrations
│   ├── README.md                      Integration overview
│   ├── Shopee/
│   │   ├── README.md
│   │   ├── authentication.md
│   │   ├── order-sync.md
│   │   ├── product-catalog.md
│   │   ├── payment-fulfillment.md
│   │   └── webhooks.md
│   ├── Momo/
│   │   ├── README.md
│   │   ├── authentication.md
│   │   ├── order-sync.md
│   │   ├── payment-integration.md
│   │   ├── fulfillment.md
│   │   └── webhooks.md
│   ├── Yahoo/
│   ├── Cyberbiz/
│   ├── PChome/
│   ├── Shopify/
│   └── Shopline/
│
└── 4-COLLABORATION-GUIDE/             Maintenance & contributions
    ├── README.md                      Start here
    ├── contributing.md                How to add content
    ├── standards.md                   Style & formatting rules
    ├── review-process.md              Approval workflow
    └── templates/                     Document templates
        ├── platform-api-template.md
        ├── architecture-template.md
        └── api-reference-template.md

Frequently Asked Questions

For Investors & Business Leaders

Q: Why should we invest in this multi-platform OMS? A: See 0-FOR-INVESTORS/business-case.md for detailed ROI analysis, market opportunity, and competitive advantages.

Q: What's the implementation timeline? A: See 0-FOR-INVESTORS/roadmap.md for phase-based rollout across platforms.

Q: How does this reduce operational costs? A: The architecture enables centralized order processing, reducing manual work by 70-80% across platforms.

For Architects & Tech Leaders

Q: How does the system scale? A: See 1-FOR-ARCHITECTS/scalability.md for load distribution, caching strategy, and performance targets.

Q: What's the data consistency model? A: See 1-FOR-ARCHITECTS/data-model.md and integration-patterns.md for eventual consistency patterns with Kafka.

Q: How do we handle security across platforms? A: See 1-FOR-ARCHITECTS/security-architecture.md for OAuth 2.0, encryption, and compliance strategies.

For Engineers & Implementation Teams

Q: How do I get the development environment running? A: See 2-FOR-ENGINEERS/setup-local-dev.md for Docker setup and quick-start guide.

Q: What are the API endpoints? A: See 2-FOR-ENGINEERS/api-reference.md for complete REST API documentation.

Q: How do we add a new platform? A: See 4-COLLABORATION-GUIDE/contributing.md and PLATFORM-APIS/README.md for the integration checklist.

Q: What's the test coverage requirement? A: See 2-FOR-ENGINEERS/testing-strategy.md — minimum 70% coverage, all critical paths at 90%+.


How to Use This Repository

  1. Select your role above and start with the README in that folder
  2. Follow cross-references to related documents as needed
  3. Use Ctrl+F to search for specific topics (e.g., "Shopee authentication")
  4. Check the tables of contents in each main section for detailed navigation

Contributing

This documentation is a living resource. As systems evolve, so must their documentation.

Guidelines:

  • Changes affecting multiple roles must maintain consistency
  • Platform-specific docs must follow the standard template
  • All content must be architecture/design documentation, not code
  • See 4-COLLABORATION-GUIDE/contributing.md for detailed contribution process

Document Versioning

  • Version: 1.0.0 (Phase 1 — Initial Structure)
  • Last Updated: 2026-02-27
  • Maintainers: Architecture Team

Changes follow semantic versioning:

  • MAJOR.MINOR.PATCH
  • Major: Architectural decisions
  • Minor: New platforms or features
  • Patch: Documentation corrections

License

This documentation is provided as-is for organizational use. Platform API documentation references are based on official platform vendor documentation.


Start exploring: Choose your role above and begin with the README in that section. Happy learning!

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