A Grafana your support team can actually use.
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Updated
Dec 10, 2025 - TypeScript
A Grafana your support team can actually use.
Internal IT task management system for teams and daily operations
An industry-oriented Online Complaint Management System built with Core Java, featuring secure authentication, role-based access control, complaint lifecycle management, SLA tracking, escalation, audit logging, file persistence, analytics, and JUnit testing.
Enterprise Ticketing & Helpdesk System with PWA, SLA Tracking, and Gemini AI integration.
End-to-end analytics solution using Excel and Power BI to transform Jira CSV data into interactive dashboards, highlighting SLA performance, ticket trends, and team workload insights.
Multi-account IMAP IDLE support-desk automation — email → tickets → SLA tracking → Telegram alerts + PDF reports
Enterprise-grade complaint lifecycle platform with Java 17 backend, vanilla JS frontend, SLA tracking, audit logging, and GitHub Pages deployment
A zero-dependency Python CLI tool for managing IT help desk tickets. Features SLA tracking, auto-assignment, audit history, recurring tickets, email notifications, CSV export, web dashboard, and interactive terminal mode. Built entirely on the Python 3.9+ standard library.
Retail Facility Management Platform: A containerized work order and maintenance tracking system built with Next.js, Express, PostgreSQL, and MinIO. Features RBAC, and SLA monitoring.
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