Customer Success Tool
The IT Support SLA Dashboard is an interactive Power BI solution designed to monitor and analyze IT support performance across the EMEA region. The dashboard provides real-time visibility into SLA compliance, ticket handling efficiency, priority-based performance, ticket categories, and regional support operations.
Full-stack Support CRM System built using FastAPI, SQLite, Tailwind CSS, and JavaScript with ticket management, admin dashboard, REST APIs, and live deployment.
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