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61 changes: 61 additions & 0 deletions site/guide/chatbot-capabilities.qmd
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---
# Copyright © 2023-2026 ValidMind Inc. All rights reserved.
# Refer to the LICENSE file in the root of this repository for details.
# SPDX-License-Identifier: AGPL-3.0 AND ValidMind Commercial
title: "Chatbot capabilities"
date: last-modified
search: false
---

The {{< var vm.product >}} in-app assistant helps you navigate the platform and find answers to product questions. This page describes what the assistant can and cannot do.

## Current capabilities

The in-app assistant provides context-aware assistance, understanding where you are in the platform and tailoring responses accordingly.

### What the assistant can do

- Answer questions grounded in **published {{< var vm.product >}} documentation**
- Understand **where you are** in the platform and tailor responses to your current context
- Provide **permission-aware** guidance based on your role
- Help you understand platform features and workflows
- Respond to follow-up questions within a conversation
- Offer guidance for the specific page or feature you're viewing

### What the assistant cannot do

- Execute actions in the platform on your behalf
- Make changes to your organization's data
- Access data you don't have permission to view
- Guarantee accurate answers for topics outside indexed documentation
- Replace compliance judgment or regulatory expertise

## Important limitations
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Keep these limitations in mind when using the assistant:

- **Hallucination risk** — AI-generated responses may occasionally contain inaccuracies. Verify critical information before acting on it.
- **Documentation lag** — The assistant's knowledge is based on published documentation, which may not reflect the latest release features. Check [release notes](/releases/all-releases.qmd) for recent changes.
- **Not a compliance substitute** — The assistant provides guidance but cannot replace professional compliance judgment or regulatory expertise.
- **Limited live query scope** — When querying your organization's data, the assistant can currently access model inventory and artifacts only. Questions about workflows, analytics, or other platform areas are not yet supported.

## In-app assistant vs. MCP

{{< var vm.product >}} offers two AI-powered interfaces:

| Feature | In-app assistant | MCP integration |
|---------|------------------|-----------------|
| Access method | Floating chat window in platform | AI assistants (Cursor, Claude Code) |
| Primary use | Product help and guidance | Model inventory management |
| Data access | Documentation + your current context | Your models, artifacts, templates |
| Actions | Read-only guidance | Create, read, update operations |

The in-app assistant (described on this page) is focused on helping you use the platform. For programmatic access to your model inventory, refer to [Connect AI assistants via MCP](/guide/mcp/connect-ai-assistants-via-mcp.qmd).

## Get help

If the assistant cannot answer your question or you need additional support:

- Browse the [documentation](/guide/guides.qmd) for detailed guides
- Check the [FAQ](/faq/faq.qmd) for common questions
- Contact [{{< var support.email >}}](mailto:{{< var support.email >}}) for direct assistance
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