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4 changes: 4 additions & 0 deletions src/content/docs/enterprise/team-management/teams.mdx
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Expand Up @@ -59,6 +59,10 @@ If you've received an invite link, use it to sign up or log in and join the team
* **Members and Admins** - Can leave a team at any time by visiting **Settings** > **Teams** and clicking **Leave team**.
* **Team Owners** - Can delete a team, but only after removing all other team members first.

:::caution
A team can't be deleted while it has unused add-on credits. Before you can delete the team, all add-on credits tied to it must be used up or expired. If you need to remove unused credits to delete the team, contact [support@warp.dev](mailto:support@warp.dev).
:::

:::caution
If you're a Team Owner and choose to [delete your Warp account](/support-and-community/privacy-and-security/privacy/#delete-your-account-and-data), you'll need to assign a team member as the new owner before your account can be deleted.
:::
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4 changes: 4 additions & 0 deletions src/content/docs/knowledge-and-collaboration/teams.mdx
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Expand Up @@ -67,6 +67,10 @@ If you have received an invite link, you can use that link to sign up or log in

If you’re a member of a team, you can visit **Settings** > **Teams** to leave a team at any time. Team admins (who created teams) may delete a team only after removing all team members.

:::caution
A team can't be deleted while it has unused add-on credits. Before you can delete the team, all add-on credits tied to it must be used up or expired. If you need to remove unused credits to delete the team, contact [support@warp.dev](mailto:support@warp.dev).
:::

On Build, Max, and Business plans, [add-on credits](/support-and-community/plans-and-billing/add-on-credits/) are scoped to each individual user but **tied to the team** they were purchased under. Membership changes affect access:

* **A user leaves a team** - You lose access to any add-on credits tied to that team. If you rejoin the same team later, you regain access to any unused, non-expired credits. The admin pays a prorated rate for your seat on rejoin.
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Expand Up @@ -99,7 +99,7 @@ Add-on credits are tied to the team they were purchased under. The flows below d

* **A user leaves a team** - You lose access to any add-on credits tied to that team. If you rejoin the same team later, you regain access to any unused, non-expired credits. The admin pays a prorated rate for your seat on rejoin.
* **An admin removes a member** - That member loses access to any add-on credits tied to the team. If they rejoin later, they regain access to any unused, non-expired credits.
* **An admin deletes the team** - Any remaining add-on credits tied to the team are no longer usable.
* **An admin deletes the team** - Any remaining add-on credits must be used or removed before a team can be deleted. Please contact (support@warp.dev)[mailto:support@warp.dev], if you need help with this.

:::note
All unused add-on credits remain valid for 12 months from purchase, as long as you have an active subscription.
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