About

The Store Delivery mobile app is used by delivery drivers when delivering stock to stores. It enables drivers to view stores to be delivered to, provides turn-by-turn navigation to those stores and enables drivers to view invoices (delivery notes) and record item quantities that were delivered. Additional information can also be captured, such as the receiver's details, their signature as well as pictures of items.

Features of the Store Delivery Mobile App:

• Downloading, uploading and managing trip data assigned to a driver i.e. stores, invoices, trolleys, items.
• Turn-by-turn navigation to each delivery stopover (store) as well as location tracking.
• Trolleys can be scanned during delivery to view items in each trolley.
• Allows drivers to record the delivered quantities for each item to be delivered, as well as record discrepancies.
• Pictures can be taken of damaged items.
• QIP inspection can be performed to ensure the correct temperature of items being delivered.
• Equipment returns can be recorded e.g. number of lugs, trolleys etc.
• Receiver's signature and details can be captured after the delivery has been completed.
• EPOD (Electronic Proof of Delivery) document is emailed upon signature capture.

Process Flow: the diagram below depicts the basic summarised Store Delivery process.

Mobile Screen Flow Chart: the chart below depicts the detailed process flow in the mobile app with all of the screens and navigation between them.

Mobile Screens: below is a description of each screen.

• Main Menu: This is the initial screen the the user is presented with. Depending on whether the Operator is currently logged in or not, the Main Menu provides several options to the user, such logging and out, viewing and browsing a Map, viewing their own operator profile, device information, configuring settings and beginning the delivery process.
  • Operator Login this screen allows the driver to login using their operator credentials.
  • Map viewing and browsing a map centered on their current GPS location.
  • Operator Profile viewing the currently logged in operator profile and permissions they have been assigned.
  • Settings viewing and configuring application settings.
  • Device Info viewing device information, such as serial number, Android SDK version etc.
  • Authorization: screen presented to the operator if they don't have access to a certain feature. In such a case an operator with a Supervisor role is required to enter their credentials in order for the application to continue to the required step e.g. accessing the application settings.
  • Trips for Operator viewing, starting (downloading) and stopping (uploading) trips that have been assigned to the currently logged in operator.
    • Trip Details additional fields and information about a selected trip.
    • Stores for Trip displays all the stores for the currently started (downloaded) trip.
      • Store Details additional fields and information about a selected store.
      • Map for Trip a map showing the stores for the trip plotted on the map, as well providing turn-by-turn navigation to drive to each store.
        • Invoices for Store displays all the invoices for selected store.
          • Invoice Details additional fields and information about a selected invoice.
          • Invoice Status allows the driver (operator) to set the final status of an invoice e.g. Accepted, Rejected, Partially Accepted.
            • Equipment Returns allows the driver (operator) to enter the quantity of equipment being returned.
              • Invoice Missing Items displays a list of all the items on an invoice that are missing based on the delivered quantities that have been set for those items on the item details screen during the delivery.
                • Invoice Rejected Items displays a list of all the items on an on invoice that have been rejected due to a QIP rejection or individual items that have been rejected on the item details screen during the delivery.
                  • Invoice Signature enables the driver (operator) to capture the receiver's name and contact details, their signature as well as allowing the receiver to accept the disclaimer.
          • Trolleys for Invoice displays all the trolleys for a selected invoice.
            • Trolley Details additional fields and information about a selected trolley.
            • QIP enables the driver (operator) to perform and enter details about the QIP inspection process e.g. selecting frozen/chill items, recording their temperature and whether or not the those items and the category (frozen/chill) of items are being accepted, rejected, or partially accepted.
            • Items for Trolley displays a list of items in a selected trolley.
              • Trolley Item Details additional fields and information about a selected trolley item as well as allowing the driver (operator) to edit the delivered quantity for an item, a reason code for any quantity discrepancy as well as ability to take a picture of a damaged item for example.
                • Trolley Item Picture enables the driver (operator) to take a picture of a damaged item.
                • Trolley Item Confirm Discrepancy if the driver (operator) entered a delivered quantity different than the expected quantity, the driver is taken to this screen to confirm this discrepancy.